Log in to our new Customer Portal

24/7 access to your policy, documents and claims

Claims Review

Club 4X4 Claims – Off-Road Recovery Cover: Myrna & Phil Chandler

We were staying in Broome and decided to go up to Cape Levique. We were having a great day, just doing normal things, nothing outrageous. We had done some beach driving in low range and when I tried to select high range, the car would not go into high range.

Image
Club 4X4 Insurance
Sep 11 2017

Sep 11 2017

Image

We were staying in Broome and decided to go up to Cape Levique. We were having a great day, just doing normal things, nothing outrageous. We had done some beach driving in low range and when I tried to select high range, the car would not go into high range.

I contacted a workshop in Broome and they recommended that I not drive the distance in low range, for fear of damaging the transmission.

They arranged a tow truck. It was a long job along the infamous Cape Levique Rd. I had no option.

But I did have an option when I changed my insurer earlier this year and that was to have great cover for my vehicle plus an agreed value which included all the other stuff we put on our vehicles.

I also opted for recovery insurance.

When I contacted Club 4X4 the process was easy, they took all the details of the situation, told me a couple of things I needed to do. All this was confirmed by email. After I returned the required information the claim was settled in about ten days and paid into my bank in the next five working days.

Great service from Go to Whoa

Thanks and regards

Phil

Image
Club 4X4 Insurance
Blog

Discover other stories

View all

Warm up with weekly articles aimed at adventure

Land Rover Defender

Reviews & Comparisons

Land Rover Defender Review: Built for Australia's Wildest Roads

The Land Rover Defender has come a long way from its farm-hand origins. In this review, we explore how the modern Defender balances comfort, capability and technology, and whether it still deserves its place among Australia's most iconic adventure vehicles.

Read more  

The Land Rover Defender has come a long way from its farm-hand origins. In this review, we explore how the modern Defender balances comfort, capability and technology, and whether it still deserves its place among Australia's most iconic adventure vehicles.

Mount Buffalo, Vic High Country

Trips & Destinations

Snow Camping in the Victorian High Country

Most Australians spend winter trying to stay warm. Snow campers spend it deliberately sleeping in sub-zero temperatures. If you've ever wanted to experience the Victorian High Country under a blanket of snow, this guide covers everything you need to know, from road closures and sleeping systems to snow chains, camp setup and staying warm when the temperature drops.

Read more  

Most Australians spend winter trying to stay warm. Snow campers spend it deliberately sleeping in sub-zero temperatures. If you've ever wanted to experience the Victorian High Country under a blanket of snow, this guide covers everything you need to know, from road closures and sleeping systems to snow chains, camp setup and staying warm when the temperature drops.

A 4X4 Ford Range with a popped rooftop tent behind a campfire in the bush at night

Trips & Destinations

Is Victoria’s “Big Desert” Really a Desert?

Big Desert might not look like the deserts you're picturing, but beneath Victoria's mallee scrub lies some of the state's best sand driving. From remote campsites to surprisingly challenging tracks, here's what to expect before you go.

Read more  

Big Desert might not look like the deserts you're picturing, but beneath Victoria's mallee scrub lies some of the state's best sand driving. From remote campsites to surprisingly challenging tracks, here's what to expect before you go.

View all