Log in to our new Customer Portal

24/7 access to your policy, documents and claims

Image

Claims Review

Club 4X4 Claims – Off-Road Recovery Cover: Myrna & Phil Chandler

We were staying in Broome and decided to go up to Cape Levique. We were having a great day, just doing normal things, nothing outrageous. We had done some beach driving in low range and when I tried to select high range, the car would not go into high range.

Image
Club 4X4 Insurance
Sep 11 2017

Sep 11 2017

Image

We were staying in Broome and decided to go up to Cape Levique. We were having a great day, just doing normal things, nothing outrageous. We had done some beach driving in low range and when I tried to select high range, the car would not go into high range.

I contacted a workshop in Broome and they recommended that I not drive the distance in low range, for fear of damaging the transmission.

They arranged a tow truck. It was a long job along the infamous Cape Levique Rd. I had no option.

But I did have an option when I changed my insurer earlier this year and that was to have great cover for my vehicle plus an agreed value which included all the other stuff we put on our vehicles.

I also opted for recovery insurance.

When I contacted Club 4X4 the process was easy, they took all the details of the situation, told me a couple of things I needed to do. All this was confirmed by email. After I returned the required information the claim was settled in about ten days and paid into my bank in the next five working days.

Great service from Go to Whoa

Thanks and regards

Phil

Image
Club 4X4 Insurance
Blog

Discover other stories

View all

Warm up with weekly articles aimed at adventure

two 4x4 utes in a desert in Australia

Expert Advice

81 Unsolicited Touring Tips You Didn’t Ask For

After countless kilometres touring Australia, Josh Leonard shares 81 hard-earned touring lessons covering everything from 4WD driving and recovery techniques to campsites, vehicle prep, navigation and life on the road.

Read more  

After countless kilometres touring Australia, Josh Leonard shares 81 hard-earned touring lessons covering everything from 4WD driving and recovery techniques to campsites, vehicle prep, navigation and life on the road.

4X4 driving on the Great Ocean Road, Victoria, Australia

Trips & Destinations

The Great Ocean Road (Kinda) Sucks

Love the idea of the Great Ocean Road but hate the crowds? Josh Leonard reveals the quieter dirt-road alternative running alongside Victoria's most famous drive, with fewer tourists, more space and all the same stunning scenery.

Read more  

Love the idea of the Great Ocean Road but hate the crowds? Josh Leonard reveals the quieter dirt-road alternative running alongside Victoria's most famous drive, with fewer tourists, more space and all the same stunning scenery.

Josh Leonard from Adventure Intel Australia in the Otways National Park with his 4X4 Ford Ranger ute

Trips & Destinations

Great Otway National Park - From SEDATE to SCARY

Think the Otways are just scenic forest drives? Think again. Josh Leonard explores a destination that can be as beginner-friendly or as brutally challenging as you want it to be, from winding rainforest tracks to slippery clay climbs that demand every trick in the book.

Read more  

Think the Otways are just scenic forest drives? Think again. Josh Leonard explores a destination that can be as beginner-friendly or as brutally challenging as you want it to be, from winding rainforest tracks to slippery clay climbs that demand every trick in the book.

View all