A tale of 2 insurance policies.
As my 4WD comprehensive insurance was coming up for renewal, I took the opportunity to shop around. I went on line to Club 4×4 and completed an on line quote. It was quite intuitive, and allowed me to choose from multiple options. However the real shock was the price, nearly half that being quoted by my existing insurer.
When I rang the contact number shown on the website, to make sure that I had not made a mistake in getting such a low quote I found I was speaking to someone who understood 4WDs. I was able to get answers to all my questions, and also to make sure that all my additional modifications were adequately insured.
It didn’t take me long to decide to go with better coverage at a much cheaper premium with Club 4×4. And the complimentary subscription to the Club 4×4 magazine was a bonus.
At this point I thought, why not see if Club 4×4 could offer me better value insurance for my off road trailer. Again, I obtained an on line quote – and it too was almost half the price of my current insurance (with a specialist trailer /caravan insurer). I rang Club 4×4 who were able to guide me in choosing the best coverage for my needs and circumstances. At half the price it was a no brainer to switch. I then rang my current insurer to cancel and get a pro rata refund on my current trailer insurance. At six months into the policy, the refund was nearly equivalent to the annual premium from Club 4×4. I was also able to exchange the second complimentary subscription to Club 4×4 for another gift.
Great insurance products at the most competitive prices I have seen! Well done Club 4×4.
Anthony Lupi
Wentworth Falls NSW
(Defender 90 & Complete Campsite Kakadu Camper Trailer owner)
Comments 7
I am considering changing to Club 4×4 Insurance but before I do I have one concern. Has anyone made a claim to Club 4 X 4 Insurance and if so how was their customer service and did they encounter any problems / issues with the claim.
Author
Hi Alec,
We have handled thousands of claims already. We do have some testimonials on that side that i’ve linked below, but you can also do a google search and check out some forums.
http://www.club4x4.com.au/portfolio-item/club-4×4-claims-testimonial-clinton-hancock/
http://www.club4x4.com.au/portfolio-item/club-4×4-testimonial-iain-maclean/
Cheers
Kalen
When I tried to get an online quote I was advised your organisation would not insure me. Full no claim bonus for many many years. Been driving on road since 1974 with a full MC licence and trying to insure a 2007 HiLux. Hardly an exotic vehicle. Baffling to say the least. Maybe you ‘vet’ who you choose to insure…??
Author
Garth,
Yes, the short answer is, we do. TO offer a product that is as different as ours we do need to do things slightly differently.
There are a couple of reasons why we would refuse coverage, most have to do with the number of claims or traffic infringements you’ve had, or things like fraud of bankruptcy. Not sure if you fit into any of these criteria, but my suggestion, if you’re keen to get on board, is to give u a call and talk through it.
Cheers
Kalen
Everytime I go online for a quote , I am told to ring the number on the web page. A TOTAL PISS OFF
Author
Rob,
Sometimes the quote system will not allow you to continue, usually when the value of your modifications meet a certain ratio versus your vehicle value, or if the vehicle is older than 15 years old.
Like most things in life, sometimes to get something completely different to the rest of the market, things need to be done slightly differently. Ultimately, if you go through the process, you could get the best coverage available for your 4X4 ANYWHERE in Australia.
It might be worth your while to give us a call, especially if you value your truck.
Cheers
Kalen
Is there a cancellation fee?