Log in to our new Customer Portal

24/7 access to your policy, documents and claims

News

What if my Issue Isn’t a “Claimable Event”?

Insurance is a tricky subject at the best of times. As off-road travellers, the issue compounds, so I thought I’d spend some time talking about the limits of traditional motor insurance. To do that, we …

Image
Club 4X4 Insurance
Oct 28 2021

Oct 28 2021

Image

Insurance is a tricky subject at the best of times. As off-road travellers, the issue compounds, so I thought I’d spend some time talking about the limits of traditional motor insurance. To do that, we need to talk about “claimable events”. A “claimable event” is one that is covered under the standard conditions of your insurance policy. Think things like a collision, damage while parked, theft, hail damage etc. These are all “claimable events” and you can find more detailed information about exclusions regardless of who your insurer is, in their PDS.

The challenge is that lots of things that can happen to our fourby’s whilst travelling are not claimable under motor insurance. For example, under most motor insurance policies, mechanical breakdowns, getting bogged or stuck aren’t covered, even if you choose an insurance product that will offer coverage off-road. The challenge for us as four-wheel drivers is that when this sort of issue occurs, old mate Murphy makes sure that we are km’s from anywhere and have little to no phone reception, which means a long wait and a decent tow bill.

Savvy off-roaders realise the gap in insurance coverage here, and will more often than not choose a Roadside Assistance package from a provider which helps in the case of a breakdown, running out of fuel, a flat battery etc. The challenge though is that most roadside assistance providers have surprisingly low weight limits for towing, and a raft of conditions which mean they may not service you if you are not on a gazetted and sealed road

Image

At the end of the day, we all just want to be covered if something goes wrong, so we aren’t up for thousands in costs to get things sorted. At Club 4X4, we understand this well. That is why we now offer a Roadside Assistance Plus product that will tow you up to 150km (to the nearest repairer) and covers vehicles up to 4.5T GVM, in addition to including towing for any trailer you might be towing at the time up to 4T.

So we now have a truly tailored Roadside Assistance product designed for assistance on a sealed road, and while some assistance may be offered on unsealed Gazetted roads, what if you have broken down off-road or bogged? This is where Club 4X4’s Off-Road Recovery Cover comes in. It dovetails nicely with Roadside Assistance Plus to help ensure that if you are stuck off-road and need a tow, you can get the help you need.

The good thing is that if you are insured with Club 4X4, you’ve automatically got Off-Road Recovery Cover up to $1,500.00 because it is included with every 4X4 policy. So if you bolt on our Roadside Assistance Plus product, then you’ve got all eventualities covered.

How do Roadside Assistance and Off-road Recovery Cover work?

If you have both a Roadside Assistance Plus policy (we offer it with our 4X4 policy as an optional extra, but it doesn’t have to be with us) and Off-Road Recovery Cover (which as noted, is an automatic inclusion of $1500, but can be extended to $15k or $30k at a cost), then as mentioned you’ve got all eventualities covered. The way to think about this is based on where the incident happens.

Image

If you breakdown off-road and away from the blacktop, then generally that would be considered an off-road recovery. You simply arrange the recovery, and then Club 4X4 reimburses you less the applicable excess. You can use Off-Road Recovery Cover once a year, up to the limit selected, to get recovered to the nearest town if required, to help you get the repairs you need.

If you breakdown on-road, then your Roadside Assistance cover kicks in and helps. The benefits will depend on who you choose to take up cover with. If you’d like more information on Club 4X4’s Roadside Assistance Plus, visit club4x4.com.au/roadside for full details of our new and improved cover.

The outtake here

To ensure that you are covered for all eventualities when travelling remotely, you not only need the right insurance policy, but you should consider cover for an off-road recovery, and some form of roadside assistance. Otherwise you risk a nasty surprise in the event of a breakdown and a potentially large bill to pay before your pride and joy even gets close to a repair shop.

If you’ve got any questions in relation to anything discussed today, please leave a comment below and we’ll respond. I hope you are as excited as we are about getting back to touring!

Image
Club 4X4 Insurance
Blog

Discover other stories

View all

Warm up with weekly articles aimed at adventure

First aid kit laid out for remote 4WD travel

Expert Advice

4WD First Aid Kit Checklist: What to Carry for Outback and Remote Travel

The kit that came with the car is built for a world where the ambulance is ten minutes away. Here's what a real 4WD first aid kit needs for remote travel: the base checklist, the snake bite gear most kits skimp on, the remote-area extras, and where to keep it so you can actually find it.

Read more  

The kit that came with the car is built for a world where the ambulance is ten minutes away. Here's what a real 4WD first aid kit needs for remote travel: the base checklist, the snake bite gear most kits skimp on, the remote-area extras, and where to keep it so you can actually find it.

Tyre pressure monitoring system sensor on a 4WD tyre valve

Expert Advice

Tyre Pressure Monitoring Systems for 4WDs and Caravans: Do You Need One and How to Choose

A factory TPMS only watches the four tyres on your 4WD. If you tow or drive remote tracks, an aftermarket system is the one accessory that tells you about a failing tyre before it takes the wheel arch with it. Here's how they work, internal versus external sensors, and what to look for when you buy.

Read more  

A factory TPMS only watches the four tyres on your 4WD. If you tow or drive remote tracks, an aftermarket system is the one accessory that tells you about a failing tyre before it takes the wheel arch with it. Here's how they work, internal versus external sensors, and what to look for when you buy.

A 4WD towing a caravan on an outback track in Australia

Expert Advice

DC to DC Charger Explained: What It Does, Whether You Need One and How to Choose

If your 4WD is newer than about 2012 or you run a lithium battery, a plain isolator will never fully charge your second battery. Here's what a DC to DC charger does, how to size it, where it goes and the wiring mistakes that cost people their charge rate.

Read more  

If your 4WD is newer than about 2012 or you run a lithium battery, a plain isolator will never fully charge your second battery. Here's what a DC to DC charger does, how to size it, where it goes and the wiring mistakes that cost people their charge rate.

View all