We’re growing and are looking for motivated individuals to join our team.
If you have experience, or a passion for Customer Service, Call Centre or Insurance this role could be just for you!
The key responsibilities of this role will be to provide clients with exceptional customer service and provide them with the best possible insurance solutions for their specific needs.
What will your role look like?
- Take inbound calls, assessing customer needs and providing quotes – absolutely no cold-calling
- Talk to our passionate customers about their specialist vehicles and exciting travels
- Learn all about the amazing Club 4X4 brand through comprehensive training and on-going support
- Be encouraged to provide feedback and suggestions to build the brand and customer experience
You won’t just be a number in a large call centre!
What will you bring to the role?
- A passion for delivering first-class customer service
- Experience in a customer service role – contact centre or insurance sectors experience highly regarded but not essential
- Excellent communication skills (both verbal and written)
- Proficient in using MS Office (Teams, Outlook and Excel)
In return, we offer….
- An attractive base salary, monthly incentive scheme and retention bonuses
- Central location in Maroochydore (with free on-site parking) – just across from Sunshine Plaza
- Flexibility through hybrid working, including some work from home
- Standard Mon – Fri work. No evenings and limited Saturday morning shifts
- Career, training and personal development opportunities
- Significant discounts on our insurance products
- A day off for your birthday!
- Employee Assistance Program
- A supportive work environment with a fun culture
- Regular social events to suit all tastes
If you meet the above criteria, enjoy working in a small team environment, we would love to hear from you.
