Claim Review: Fred
Prompt, Highly Professional and Friendly Service
We insured our Isuzu D-Max with Club 4×4 early last year and as we are both generally careful and rather cautious drivers have had relatively little experience with insurance claims over the last forty or so years. We liked the idea of Club 4X4s detailed accessory cover and their off road recovery options appeared top notch when compared with some of the other policies we had considered.
A few months after taking out the policy we had an unexpected altercation with a washed out creek bed. There was no immediately apparent breakage and we were able to drive the vehicle back to civilisation where a mechanical check revealed damage to the rear axle housing and air bag system which subsequently led us to lodge a claim with Club 4×4.
My wife and I cannot speak highly enough of the friendly, prompt and professional service that followed. Our claim was responded to and approved quickly and with minimal fuss, the repairer was contacted, parts ordered and the repair dates confirmed.
This most positive experience with Club 4×4 has resulted in us being happy and satisfied customers who will have no hesitation in recommending them whenever an opportunity arises.