Log in to our new Customer Portal

24/7 access to your policy, documents and claims

News

Emergency Repairs – cable ties need not apply

The term “bush mechanics” is common in 4WD touring circles and it’s usually accompanied by a comical video clip or story demonstrating the lengths that some will go to to fix their trucks when they’re out …

Image
Club 4X4 Insurance
May 26 2016

May 26 2016

Image

The term “bush mechanics” is common in 4WD touring circles and it’s usually accompanied by a comical video clip or story demonstrating the lengths that some will go to to fix their trucks when they’re out on the rough stuff. We aren’t ones to advocate two-by-fours in the place of broken leaf springs, or cable tie sculptures resembling a sea urchin holding mechanical components together, but what happens if you’ve suffered some damage mid-journey and need a fix to continue your off-road travel plans?

We recently came across a customer who was involved in a collision mid-trip, in Cairns. His D-Max had been rear ended but only minor damage was sustained, partly due to the steel rear bar and wheel carrier fitted (should’ve seen the other car!). The impact had however pushed the bar into the rear tailgate which prevented it from opening and allowing access to the tray. When he called to lodge the claim he explained that with a bit of “creative” work, he could get enough clearance to allow the tailgate to open and continue his trip, which consisted of another seven months touring across Darwin, Broome, Perth and Adelaide before heading back home to Victoria.

It’s important to point out that most insurance policies have an “emergency repairs” provision, but I wonder how often this gets claimed on for a policy on for say, a Hyundai Sonata? I guess that’s why this benefit is never really advertised by mainstream insurers! But this coverage is much more important to us as off-road travel enthusiasts so not only did we include the coverage, we also increased the amount covered up to a market-leading $1000. The higher amount was deemed important given the type of vehicles we’re insuring and increases a driver’s chance of continuing on rather than setting up camp until their truck is repaired.

So going back to our customer with the D-Max: he was able to take the vehicle into a local panel shop where the team removed the bar and made some adjustments to allow some more clearance. During this process care was taken not to compromise the integrity of the unit as a wheel carrier, so no functionality was lost and the tailgate was free to open.

Importantly, the cost was covered and our customer hit the dusty trail to his next destination.

Does your insurer offer you this coverage? It pays to know.

Happy touring.

Image
Club 4X4 Insurance
Blog

Discover other stories

View all

Warm up with weekly articles aimed at adventure

Land Rover Defender

Reviews & Comparisons

Land Rover Defender Review: Built for Australia's Wildest Roads

The Land Rover Defender has come a long way from its farm-hand origins. In this review, we explore how the modern Defender balances comfort, capability and technology, and whether it still deserves its place among Australia's most iconic adventure vehicles.

Read more  

The Land Rover Defender has come a long way from its farm-hand origins. In this review, we explore how the modern Defender balances comfort, capability and technology, and whether it still deserves its place among Australia's most iconic adventure vehicles.

Mount Buffalo, Vic High Country

Trips & Destinations

Snow Camping in the Victorian High Country

Most Australians spend winter trying to stay warm. Snow campers spend it deliberately sleeping in sub-zero temperatures. If you've ever wanted to experience the Victorian High Country under a blanket of snow, this guide covers everything you need to know, from road closures and sleeping systems to snow chains, camp setup and staying warm when the temperature drops.

Read more  

Most Australians spend winter trying to stay warm. Snow campers spend it deliberately sleeping in sub-zero temperatures. If you've ever wanted to experience the Victorian High Country under a blanket of snow, this guide covers everything you need to know, from road closures and sleeping systems to snow chains, camp setup and staying warm when the temperature drops.

A 4X4 Ford Range with a popped rooftop tent behind a campfire in the bush at night

Trips & Destinations

Is Victoria’s “Big Desert” Really a Desert?

Big Desert might not look like the deserts you're picturing, but beneath Victoria's mallee scrub lies some of the state's best sand driving. From remote campsites to surprisingly challenging tracks, here's what to expect before you go.

Read more  

Big Desert might not look like the deserts you're picturing, but beneath Victoria's mallee scrub lies some of the state's best sand driving. From remote campsites to surprisingly challenging tracks, here's what to expect before you go.

View all