We’re Recruiting Sales and Service Legends – Sunshine Coast

Dur to continued growth, we’re opening a Call centre on the Sunshine Coast!

We currently have multiple opportunities available for enthusiastic, customer focused Sales and Service Consultants with a mature approach to work to join our team.

The key responsibilities of this role will be to provide clients with exceptional customer service and provide them with the best possible insurance solutions for their specific needs. 

Key Responsibilities:

  • handling a variety of calls including sales calls, service calls, retention calls, resolving queries and complaints, handling referral calls etc.
  • educating customers across various insurance products
  • handling customer queries, providing quotes and policy information in an efficient and professional manner
  • identifying cross sales opportunities 
  • managing the Company’s email inbox and ensuring customers receive timely responses 
  • delighting customers and exuding exceptional customer service skills in everything you do

Skills & Experience Required:

  • a passion for 4×4’ing and a keen interest in 4×4 vehicles would be highly beneficial
  • exceptional customer service skills and previous experience in a customer facing role is non-negotiable
  • experience in the insurance industry would be highly regarded
  • experience in a contact centre and / or sales role would be highly regarded
  • exceptional communication skills in English – both written and verbal – is essential
  • solid skills in MS Office Suite (Word, Excel, Outlook etc) is essential
  • excellent administration, organisational and time management is a must in this role

If you meet the above criteria, enjoy working in a small team environment and are available to start mid-February, we would love to hear from you.

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Comments 10

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    1. Hi Robert,

      At this point in time, it is NSW residents only. However, at the rate we are growing, this may need to change in the near future. Where are you based? It may help us considering our plans when we fill our current space..

  1. Applied for a position, unsuccessful, 55yrs, been fishing, camping and touring most of my life over a lot of Australia, over 35yrs as a Mechanic, from ride on mowers to large mining machinery, ( yes l am a very happy Club4x4 customer) hoping they would think about expanding there people on the ground to more regional areas, Central Queensland has a massive 4×4 community, for a start it could cover far Nth Qld and all Central and Western areas as well, CHEERS AND HAVE A GREAT CHRISTMAS AND NEW YEAR, BE SAFE.

    1. Hi William, thanks for the application. Unfortunately we haven’t quite solved the remote working arrangement yet, but we are seriously looking into the viability of expanding our footprint to regional areas based on the quality of candidates like you. We hope you have a great Christmas and New year – watch this space…

  2. I am currently in the insurance broker field and looking for something a little different that would include something for my passion of camping and outback touring. If you can solve the problem of working remotely, I would be interested in seeing what Club 4×4 has to offer. Unfortunately, I can’t see myself moving to the city to pursue a change in career direction. I am based in the northern rivers of NSW.

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