RESOURCES
Supporting our Customers
At Club 4X4 Insurance, we've got additional support services in place designed to help you.
Domestic Family Violence Policy
This policy outlines how we support our customers affected by family violence.
Language & Communications Support
Outlines what support is available if you need help when contacting us.
Our Insurer's Contact Details
QBE Insurance (Australia) Limited
Financial Hardship and Customer Support Team
Email: hardshipsupport@qbe.com
Telephone: 1300 902 417
Post: PO Box 84 Lismore, NSW 2480
Website: QBE Financial Hardship Support
Application Form: QBE Financial Hardship Application Form
QBE Complaints Team
Email: complaints@qbe.com
Telephone: 1300 650 503
Post: Customer Relations, GPO Box 219, Parramatta, NSW 2124
Website: QBE Complaints and Feedback
QBE Insurance (Australia) Limited is a signatory to the General Insurance Code of Practice, a voluntary code designed to protect the rights of general insurance policyholders and help promote better relations between insurers and their customers. Learn more about the General Insurance Code of Practice.