Club 4x4 End of year customer satisfaction

Club 4X4 End of Year Customer Satisfaction Results

In mid 2017, we shared the results of our inaugural Club 4X4 Net Promoter Score Customer Service Survey. At the time, we were pleased to have set a very high benchmark for ourselves in the …

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What do you do when it all goes wrong?

This week we are please to change things up a little bit. This yarn (and the beautiful photos that accompany it) was written by one of our customers, Peter Wright, who while holding the copyright …