“When we had a breakdown on the way back from a moonscaped 4WD track, 25 kms from Cocklebiddy, Nullarbor desert, we first thought that our trip would sadly end earlier than we had expected.
Thankfully as soon as we contacted Club 4X4, the process was clear and easy: they provided us advice regarding the recovery, answers about the next steps, and transparent information about the refund (5 business days after sending them all the invoices!).
Thanks to the Off Road Recovery Cover by Club 4X4 insurance, we could stay on our journey as planned!
We are 100% satisfied by the services provided and are really grateful to the Club 4X4 team who saved our wild Aussie experience!”
Marie & Jeremie
See more testimonials here or click here to get a quote to make sure your covered too.
Comments 6
Good Work, Club 4×4
Hi,
Good to see a practical application..but can you explain hwo you were able to contact Club 4×4 out there..did Telstra coverage extend to your breakdown area ?
Good point
Author
Hi There Pete,
In Marie and Jeremie’s case they were able to contact us as they had GSM coverage where their breakdown occurred.
As always, it’s advisable to carry a satellite phone when you know you are going to be venturing into locations where GSM network coverage is unlikely.
Cheers
If it’s not rude to ask, what was the issue with the vehicle and how was it resolved
Contacting Club 4×4 by satellite phone is only possible if your provider allows calls to 1800 numbers. Mine doesn’t.
It’s the single point of friction I have with your company: your refusal to provide a landline-based phone number.