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  1. Ian

    Hi Guys
    So far, thankfully I haven’t had to use your services during a recent remote trip where we just did 7000k’s including a run through the Simpson desert in a Defender, and it was the only car that didn’t miss a beat. On return we found the renewal for the wife’s Grand Vitara that had increased by 11%, but our two children were no longer on the policy even though we asked when originally taking out the policy. On calling to discuss, we were told if the 21 and 25 yr old were named on the policy, the premium would increase by over 200% to just over $2200.00!!. I hope this isn’t a sign of things to come when I renew my own vehicle.

    1. Post
      Author
      Kalen

      Ian,

      We can happily look at the history of your policy to determine if we got it wrong at the beginning and didn’t have your children on the policy.

      Those age groups present a significant risk to any insurer, those sorts of increases are not irrational, particularly when providing a coverage like ours.

      Let me know if you would like us to investigate further.

      Thanks for your patronage.

      Kalen

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